Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Privacy Policy
Effective Date: April 17, 2025
At Children’s Kites, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, childrenskites.com, or make a purchase from us. Our goal is to provide you with a safe and enjoyable shopping experience for high-quality children’s kites while respecting your privacy.
Information We Collect
To provide you with the best possible service, we collect certain information when you interact with our website. This includes:
Personal Information
When you place an order or contact us, we may collect the following personal information:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (such as credit card details, which are handled securely by our payment processor)
Non-Personal Information
We also collect non-personal information about your visit to our website, which helps us improve our services. This may include:
- Your IP address
- Browser type and version
- Operating system
- Pages you view on our site
- Time spent on each page
- Referral sources
- Location (country/region)
This information is collected automatically and does not identify you personally.
Use of Information
We use the information we collect for the following purposes:
- To process and fulfill your orders for children’s kites
- To communicate with you about your order, including confirmations, shipping updates, and customer service inquiries
- To improve our website, products, and services based on how users interact with our site
- To send you promotional emails about our products and special offers, but only if you have given us permission to do so
- To comply with legal obligations and protect our rights
We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your consent.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
Types of Cookies We Use
- Session Cookies: These are temporary cookies that last until you close your browser. They are used to operate our website and remember your actions during your visit.
- Persistent Cookies: These cookies remain on your device after you close your browser and help us remember your preferences for future visits.
- Third-Party Cookies: We may use third-party cookies for analytics and advertising purposes. These cookies help us understand how users interact with our site and display relevant ads.
Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that some features of our website may not function properly if cookies are disabled.
Third-Party Services
We may share your personal information with trusted third-party service providers who help us operate our business. These include:
- Payment processors to handle transactions securely
- Shipping companies to deliver your orders
- Marketing partners to send promotional emails (only with your consent)
These third parties are contractually obligated to protect your information and use it only for the purposes specified.
Communications
We may use your contact information to send you important notices, such as:
- Order confirmations
- Shipping updates
- Account-related information
If you have opted in, we may also send you promotional emails about our latest children’s kites and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request to see what personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
- Portability: You can request a copy of your personal information in a structured, commonly used format.
- Objection: You can object to the processing of your personal information for certain purposes.
To exercise any of these rights, please contact us at support@childrenskites.com.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
Security Measures
Protecting your personal information is a top priority. We implement industry-standard security measures, such as:
- Encryption of sensitive data, including payment information
- Secure socket layer (SSL) technology for data transmission
- Regular security audits and updates to our systems
- Access controls to ensure only authorized personnel can access your information
Our payment processing is handled by reputable third-party providers who adhere to strict security standards, such as PCI DSS compliance.
International Transfer
As we sell children’s kites globally, your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have different data protection laws, but we ensure that your information is protected in accordance with this Privacy Policy.
Age of Consent
Our website is intended for users who are at least 18 years old. By using our website, you confirm that you are of legal age in your jurisdiction or have obtained parental consent if you are under 18. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@childrenskites.com, and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page. We encourage you to review this page periodically to stay informed about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@childrenskites.com